Review and manage Offers using Offer Ranking
For your Private Treaty listings, the Offer Ranking tab is your central hub for managing all submitted offers. This guide explains how to access the ranking, approve new offers, and understand how they are sorted.
How to Access and Approve Offers
- From your dashboard, go to the relevant campaign.
- Navigate to the Sell section.
- Click on the Offer Ranking tab. If you have new offers awaiting review, you will also see a banner notification on the Details page prompting you to review them.
If no offers have been submitted, the tab will simply show no offers.
If offers are submitted (manually, via REA, or online), the agent can view them, except for offers that have been withdrawn or deferred.
From the Offer Ranking tab, you can view and manage all submitted offers. However, it's important to understand the difference between online and manual offers:
- Manually Created Offers: Offers you create on behalf of a buyer are automatically included in the ranking.
- Online Offers: Offers submitted online by buyers must be manually approved before they appear in the ranking.
To approve an online offer, simply select it from the list and click the Add to Offer Ranking button. Once added, it will be sorted according to the default ranking rules.
How Offers are Automatically Ranked
When auto-ranking is enabled, offers are sorted using a clear, three-tiered logic to ensure the strongest offers are always at the top.
- Offer Amount: The highest dollar amount is ranked highest.
- Number of Conditions: If two offers have the same amount, the one with fewer conditions is ranked higher.
- Date & Time of Submission: If the amount and conditions are also identical, the offer that was submitted first gets the higher rank.
What Counts as a Condition?
The system counts specific "yes" answers as conditions when ranking offers. These include questions about:
- Is the offer subject to finance?
- Is there another property to sell?
- Is the offer subject to a building and/or pest inspection?
- Is the offer subject to a review of Strata reports?
- Is Foreign Investment Review Board (FIRB) approval required?
- Are there any additional custom conditions?
Reviewing Offer Details and Adding Notes
To see more information, you can expand each offer in the list. This allows you to view all the details the buyer submitted.
You can also add internal notes to any offer. This is a great way to keep track of conversations or add reminders for your team that are not visible to the buyer.