1. Help Center
  2. How to get the most out of Realtair Deposits
  3. For Agents - requesting deposits & vendor bank details

Collecting Vendor Bank Details

You can collect the Vendor Bank Details anytime 


1. Property is activated in the Sell Tab
2. Entered Vendor Information 
3. Deposit Card is generated

4. Make sure your office admin has entered the trust account details in the office setting.

Steps here Setup Office Email and Trust Account

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There are two ways you can Request Vendor Bank Details.

  1. Go to the Deposits tab and click the Request Vendor Bank Details button.

    2024_Realtair_Deposist_Request vendor bank details
  2. Or, open any existing deposit then click the Request Vendor Bank Details button.

    2024_Realtair_Deposist_Request bank details 2nd
  3. A confirmation modal will be displayed when you click the button. Clicking the Send Email button will trigger the sending of emails to all vendors.

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  4. The vendors will receive an email to enter their bank details.

    2024_Realtair_Deposist_Requesting bank details email
  5. When vendors click on the button, they will be redirected to a separate page and will be asked to enter a one-time pin code sent to their mobile number.

2024_Realtair_Deposist_One time pin for vendor (1)

6. Upon entering the one-time code, they will be asked to enter their bank details and once completed, a success page will be shown. Corresponding emails and SMS will be sent when submission is successful.


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7. Going back to the Deposit campaign, a checkmark will be displayed beside the Vendor/s bank details to indicate that the bank details have been collected. In case the vendor bank details need to be updated, clicking the Request vendor bank details button will trigger the email to collect again.


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8. When a vendor submits new bank information, notifications will be sent, and the previous bank details for that vendor will be overwritten.


2024_Realtair_Deposist_Vendor bank details overwrriten (1)

👉 How to view Vendor Bank details