Email and SMS notifications in deposit's
| Notification | Recipient | SMS | |
|---|---|---|---|
| Instructions to pay the deposit |
Purchaser (In case of multiple purchasers, the one selected to process the payment) |
Yes | Yes |
| Deposit payment has been initiated |
|
Yes Yes Yes |
Yes Yes Yes |
| We have received your bank details |
|
Yes | Yes |
| Deposit Payment has been marked as Paid |
|
Yes Yes Yes None |
Yes Yes Yes Yes |
| Deposit Payment has been Receipted |
|
Yes Yes Yes Yes Yes None |
Yes Yes Yes Yes Yes Yes |
Partial Deposit Payment has been validated |
|
Yes Yes Yes None |
Yes Yes Yes Yes |
| Deposit payment has failed |
|
Yes Yes Yes Yes |
Yes Yes Yes Yes |
| Deposit payment has been cancelled |
|
Yes Yes Yes Yes |
Yes Yes Yes Yes |
Follow-up on Deposit Payment |
|
Yes | Yes |
| Follow-up on Deposit Payment Balance |
|
Yes | Yes |
| Bank Transfer Overdue |
|
Yes | Yes |
| Bank Transfer Failed Overdue |
|
None None |
Yes Yes |
Collection of Vendor Bank Account
| Notification | Recipient | SMS | |
|---|---|---|---|
| Enter your bank details |
|
Yes | Yes |
Bank account submission has been recorded |
|
Yes Yes Yes |
Yes Yes Yes |
| Your current bank details have been deleted |
|
Yes | Yes |
Vendor’s bank details were deleted |
|
Yes Yes |
Yes Yes |
Updating of details
| Notification | Recipient | SMS | |
|---|---|---|---|
| Updated Trust Details for <OFFICE NAME> |
|
Yes | Yes |
| Updated Bank Details for <OFFICE NAME> |
|
Yes | Yes |
| Contact details have been updated -A user has updated the customer’s records (i.e. mobile number, name, email address) for a campaign and click the Save button. |
|
Yes | Yes |
| Updated Selling Price "Confirmed" to "Partially Paid" |
|
Yes Yes Yes |
Yes Yes Yes |
| Updated Selling Price "Partially Paid" to "Confirmed" |
|
Yes Yes Yes |
Yes Yes Yes |
Others
| Notification | Recipient | SMS | |
|---|---|---|---|
| Your OneTrust Account has been locked |
|
None | Yes |
| SMS Only |
|
Yes | None |