Email and SMS notifications in Sell

 

Notification

Type of notification

Consumers - register bidders or followers

Office Admin

Primary Agent

Primary Assistant Agent

Secondary Assistant Agent

Delegates

Conjunction Agent (aka Secondary Agent of the campaign) 

The buyer has registered for an auction

Email

Not applicable

Cross Mark Admins will not receive any notifications for Sell

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Cross Mark Primary Assistant agents dont receive any notifications in Sell

Cross Mark Secondary Assistant agents will not receive notifications in Sell

Cross Mark Delegate will not receive any notifications for sell

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SMS

Not applicable

Cross Mark

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Pending bidder registration

Email

Not applicable

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SMS

Not applicable

Cross Mark

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New bid placed on a Timed Auction

Email

Check Mark

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SMS

Cross Mark

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Annoucment section on bidding page

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New offer placed on a Timed Sale

Email

Check Mark

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SMS

Cross Mark

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Annoucment section on bidding page

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Cross Mark

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New offer recieved

Email

Cross Mark

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SMS

Cross Mark

Cross Mark

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Offer updated or Withdrawn

Email

Cross Mark

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SMS

Cross Mark

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5 mins before TA/TS ends & if the timer is extended

Email

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Announcement section on bidding page

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If the TA / TS is paused

Email

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Announcement section on bidding page

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5 mins before Private Treaty ends (if the timer is enabled)

Email

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Toast notification on the listing page

Check Mark

 

 

 

 

 

 

Countdown has ended for Pivate Treaty (if the timer is enabled)

Email

Check Mark

 

 

 

 

 

 

Toast notification on the listing page

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Sale result of the auction (agent chooses whether to publish these and whether to disclose the sales result

Email

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Annoucment section on bidding page

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New followers following the listing

Cross Mark No one will be notified if someone starts following, the agent however can see the number of followers within the campaign.

Primary buyer of a manual offer created by agent

Offer Updates

  • Offer Created: Notification sent when their offer is successfully submitted.

  • Offer Updated: Notification sent when their offer details are modified.

  • Offer Withdrawn: Notification sent when their offer is withdrawn.

Listing Changes

  • Change of Sale Type: Notification sent if the property’s sale type changes (e.g., from auction to private treaty).

Countdown Updates:

  • When an end date & time is added to the listing.

  • A notification is sent during the last 5 minutes of the countdown.

  • Notification when the countdown ends.

Sell - for Followers - Via email only

Followers (via email only)

 

 

 

Auction Commenced

Check Mark

 

Property converted to another Method of Sale

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When sending a broadcast message - agent can choose whether they want to notify the follower

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Property change to sold

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when offer was accepted and contract is exchanged

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In a timed Auction

  • New Bid Received

  • Last 5 minutes remaining

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In a timed sale

  • New Offer Received

  • Last 5 minutes remaining

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Pause/Resume

  • Paused in-room, on-site, and timed auction/sale

  • Resumed in-room, on-site, and timed auction/sale

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